UPDATE: Boil Advisory for Crestwood lifted

20 inch main broke outside city buildings

Brian Kelly
August 10, 2019 - 11:28 am

Source: Missouri American Water.

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CRESTWOOD, MO (KMOX) - UPDATE: Sunday at 4:30 p.m. -- Missouri American Water says testing shows customers affected by the boil advisory can now safely consume their tap water.

Earlier story:

A precautionary boil advisory has been issued for a large portion of Crestwood, after a large water main break off Sappington Road that is flooding parts of City Hall and other city buildings.

Missouri American Water Company Spokesman Brian Russell tells KMOX it's a 20 inch main and it's impacting 5,500 customers.

Russell says a 20 inch main is one of the largest on the system. He says the advisory has been issued because, while there's no evidence of contamination, they can't guarantee nothing unsavory has made it into the system. 

"The best way to tell whether you're included (in the advisory)," says Russell, "is to get on the Missouri American website, or check out our Facebook page. We have a link to a map where you can input your address and it will pull up a GPS map and it will pin your address. If you're inside the shaded are of the map that means you're in the affected area of the advisory." 

If you are in that area, it's recommended you boil your water for three minutes and let it cool before consuming it.

Russell says it will be at least 24 hours before tests to determine if the water is contaminated can be completed. 

Crestwood Police posted on Facebook that the break has caused major flooding in the basement of city hall.

That has knocked out the main telephone service so they've established a temporary non-emergency number. It is 314-795-7985.

If you have an emergency, you should still dial 911