(Photo by Kevin Killeen, KMOX)

BRENNAN: Enterprise's Corporate Culture Will Bring MLS Success To St. Louis

Charlie Brennan
October 09, 2018 - 4:18 pm
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On July 31st, our family ventured from New York to Boston via AMTRAK.  We had already reserved a car from Enterprise Rent-A-Car in South Boston and told them we would be arriving by train.

 When our train was about 30 minutes from Boston, we received a call on my cell from rental agent Suada Noor who told us she would meet us at the train station.  I told her we could call her at her office when we arrived but she said it would be more convenient for us if she were waiting for us. 

When we got to Boston's South Station train station, lo and behold, Ms. Noor was already there with a big smile and a clean Enterprise vehicle, which we rented.  Ms. Noor was a great representative of Enterprise. 

Last winter, we rented a car in Denver just before Christmas.  Our entire family can still remember our Enterprise rental agent, Ms. Love, because she was so funny, friendly and enthusiastic. 

Later in our trip, we thought our tires were going flat because the car kept signaling “low tire pressure.”  So, we kept trying to fill the tires of our rental at every gas station.  We explained this to the agent when we returned the car to the Denver airport.  The man apologized, saying we should have been warned about the varying air pressure in the state and, without our asking, he took 10% off our bill, which he did not have to do.

When my father was dying in 2001, I made lots of trips to Cleveland and got to know the Enterprise crew there pretty well.  After his funeral, I returned the car and the agent asked if she’d see me again next week.  I said, “No, my dad died and I won’t be coming back soon.”

 She expressed how sorry she was and gave me a big hug. 

As you can see, I am a big fan of Enterprise and, because of the great contributions the Taylor family has made to St. Louis, I always rent from Enterprise when I am on the road. 

So today we learned members of the Taylor family are heading up an effort to bring an MLS soccer team to St. Louis.

According to the press release, “Led by Carolyn Kindle Betz, Senior Vice President of Enterprise Holdings and Executive Director of the Enterprise Holdings Foundation, and six other female members of the Taylor family, a new St. Louis MLS team would be the first female majority owned club in the league’s history and one of the few in all professional sports. Andy Taylor, Executive Chairman of Enterprise Holdings and Jim Kavanaugh, CEO of World Wide Technology, complete the #MLS4THELOU ownership group.”

I don’t know much about soccer, but it seems to me if the proposed soccer team shares the same culture as Enterprise, it will be a very successful franchise.

 

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